Shipping policy

Shipping Policy

At Mood, we work hard to process and ship your order as quickly as possible. Each item is prepared with care to ensure the best quality.

Processing Time
Orders are processed and shipped within 2 to 4 business days, excluding weekends and holidays.

Shipping Location
We currently ship within the United States only.

Shipping Rates
Shipping costs are calculated at checkout.
Free shipping is available on all US orders over $50.00.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking details so you can follow your package.

Delays
Shipping times may vary during high demand periods or due to carrier delays. We are not responsible for delays caused by the shipping carrier.

Incorrect Address
Please make sure your shipping address is correct at checkout. Mood is not responsible for orders shipped to an incorrect or incomplete address.

Lost or Damaged Packages
If your order arrives damaged or goes missing, please contact us within 48 hours of delivery at
Customerservice@moodhat.com
We are happy to help and will make it right.

If you need any help with your order, feel free to reach out anytime.