Shipping policy

Shipping Policy

At Mood, we work hard to process and ship your order as quickly as possible. Each item is prepared with care to ensure the best quality.

➤ Processing Time
Orders are processed and shipped within 2 to 4 business days, excluding weekends and holidays.

➤ Shipping Location
We currently ship within the United States only.

➤ Shipping Rates
Shipping costs are calculated at checkout.
➤ Free shipping is available on all US orders over $50.00.

➤ Order Tracking
Once your order ships, you will receive a confirmation email with tracking details so you can follow your package.

➤ Delays
Shipping times may vary during high demand periods or due to carrier delays. We are not responsible for delays caused by the shipping carrier.

➤ Incorrect Address
Please make sure your shipping address is correct at checkout. Mood is not responsible for orders shipped to an incorrect or incomplete address.

➤ Lost or Damaged Packages
If your order arrives damaged or goes missing, please contact us within 48 hours of delivery at
Customerservice@moodhat.com
We are happy to help and will make it right.

If you need any help with your order, feel free to reach out anytime.